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How to Do a Balance Transfer with Capital One

How to Do a Balance Transfer with Capital One

*Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. It may not have been reviewed, approved or otherwise endorsed by the credit card issuer. This site may be compensated through a credit card issuer partnership.

This article was last updated Mar 08, 2019. Terms and conditions may have changed. For the most accurate information, please consult the issuer website.

When it comes to balance transfers, Capital One cards aren’t on top of the heap as the issuer has few cards offering 0% balance transfer intro periods, and the cards with offers come with a 3% balance transfer fee. However, there are two Capital One consumer cards offering some pretty generous 0% balance transfer periods:

While these offers are good, you can find no balance transfer fee cards or longer 0% intro options from other cards like the Citi Simplicity® Card offering an intro 0% for 21 months on balance transfers (after, 14.74% - 24.74% (Variable) APR).

We recommend you compare balance transfer cards from our partners to find the right offer for you. If you’ve decided that Capital One is where you want to complete your balance transfer, read on for steps to complete your transfer online or over the phone.

How to complete a balance transfer with Capital One

If you’ve decided that you want to complete a balance transfer with a Capital One credit card, then follow these steps.

Make sure you have this info handy:

  • Account number and balance of card with debt
  • Account information for your new Capital One account

Complete the transfer online

1. Log in to your account and click on “More Account Services.”

2. Under “Offers and Upgrades,” choose “Transfer a Balance.”

3. Choose an available balance transfer offer, then click “Select Offer.” You should see the balance transfer offer you were approved for here, or if you’ve had your card for a while you may receive occasional offers from your card issuer.

4. If you have two-factor authentication, this comes up.

5. Choose how you want to do your balance transfer: online or via check. Online is the simplest way.

6. Enter the credit card number from the card with your debt and the amount you want to transfer. Then, select “View the Terms & Conditions.”

7. Read the terms and conditions and then click “Accept Terms & Conditions.”

8. Lastly, review the offer and click “Submit Request.”

Complete the transfer by phone

  1. Call the customer service number on the back of your credit card to speak with a customer service representative.
  2. Provide the credit card number of your card with the balance, as well as the amount of your balance you want to transfer.
  3. Capital One will make the payment for you.

Is a balance transfer right for me?

A great way to see if a balance transfer is a good option for you is to use Capital One’s Credit Card Calculator to see how much interest you are currently paying on your balance. Then, to find how much you would pay on your balance transfer (if there is a fee), simply multiply your balance by the balance transfer fee ($1,000 balance x 3% fee = $30 balance transfer fee). Subtracting the two will give you the amount of money you may or may not save by completing the transfer.

For example, let’s say you currently have a balance of $1,000 on a card with a 24.49% APR. You’re considering transferring your balance to a card with 0% APR for 12 months and a 3 percent balance transfer fee. You plan on paying $100 a month toward your balance. Here’s a breakdown of the fees or interest you will incur and the length of time it will take you to pay off your balance for both options:

Cost (fees or interest) Length of time to pay off your balance
Balance Transfer Credit Card $30 10 months
Current Credit Card $130.05 12 months*

Conclusion: Completing the balance transfer may save you $100.05* in interest payments, as long as you pay off your balance before the end of the intro period.

* Note that this amount is only an estimate.

What to look for in a good balance transfer card

  • No balance transfer fee. If you can find a balance transfer card with no transfer fee, you can save even more money than if you’re charged a fee. Typically, balance transfer cards come with a balance transfer fee of 3% to 5% of the transfer. However, this fee is often outweighed by the amount of money you save by completing the transfer.
  • Long 0% intro APR period. Whether you plan on transferring a small or large balance, a long intro period is key to providing you with the most time to pay off your balance. The best balance transfer cards offer over a year for you to pay off your debt, and some cards offer as long as 24 months. If you have a small balance and are able to pay it before the intro period ends, you may be fine with a short six-month intro period.
  • Low ongoing APR after the intro period. We know unexpected expenses can arise, possibly preventing you from paying off your transfer within the intro period. Therefore, it’s a good idea to select a card that offers a low ongoing APR. This will minimize the interest you’re charged if you have a remaining balance once the intro period is over.

Tips for a successful balance transfer

  • Complete your transfer on time. The majority of balance transfer offers have a set time period from when you open the card to when you can take advantage of the balance transfer offer. Most offers last 30 days from account opening, but some last longer. It’s key to check the terms of your balance transfer so you don’t miss out on the offer.
  • Transfer your balance to a card from a different bank. You can’t transfer a balance between cards from the same bank. So you can’t transfer a balance from one Chase card to another Chase card.
  • Be aware of the balance transfer fee. Balance transfer cards often charge you a fee that is a percentage of your transferring balance. Overall, this fee is often outweighed by amount of money you save on interest during the intro period.

How long will the balance transfer take?

Typically, Capital One balance transfers take three to 14 days depending on whether the request was completed online or via mail. Therefore, continue to make payments on your balance until the balance transfer is complete. You don’t want to risk being charged a late fee prior to your transfer being completed.

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November 30, 2020