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This article was last updated Oct 30, 2020. Terms and conditions may have changed. For the most accurate information, please consult the issuer website.
Have you ever made a purchase only to see the price drop a few days or weeks later? If the difference is significant, you may consider going through the hassle of returning and rebuying the item. But if you made the purchase with one of the few credit cards that currently offers purchase protection, the issuer may be able to save you the hassle by reimbursing you for the difference in price.
We review what you need to know about credit card price protection, including which credit cards offer it, common exclusions and how to file a claim.
- What is credit card price protection?
- Price protection by issuer
- What items are excluded from purchase protection?
- How to file a claim
- Other ways to save on purchases
What is credit card price protection?
Credit card price protection provides reimbursement for the difference in price (up to a specified amount) when an identical item is advertised for less in print or online — typically within 60 to 90 days of the original purchase date.
To qualify for purchase protection, the item must be purchased using an eligible credit card or rewards earned on an eligible card. Additionally, the lower-priced item must have the same manufacturer, model number and model year as the originally purchased item.
Price protection coverage is limited to the difference between the actual cost of an item — excluding taxes, shipping and handling costs — and the advertised lower price. Also, it is typically secondary to any other applicable insurance or coverage available to you, including refunds, exchanges and store credits.
It’s important to note that price protection is different from purchase protection — which is another credit card benefit that offers reimbursement on new purchases for a specified time period (often 90 to 120 days after purchase) if the item is damaged or stolen.
Price protection by issuer
Several major credit card issuers have cut their price protection benefits in recent years, with Discover discontinuing the benefit in October 2018 and Citi removing its Price Rewind benefit in September 2019.
Also, even if a card issuer is listed as offering price protection, know that the benefit may not be available on all of its cards. For example, Chase removed price protection from the majority of its cards in September 2018. However, the benefit continues to be available on a couple of its co-branded cards.
See which issuers currently offer purchase protection in the table below.
Issuers that offer price protection
|Issuer||Maximum coverage||Terms||Credit cards with price protection|
|Chase||$500 per claim, up to $2,500 per year||Applies to eligible items within 90 days of date of purchase.||World of Hyatt Credit Card,
United Club℠ Business Card
|Navy Federal Credit Union||$250 per claim, up to $1,000 per year||Applies if lower price is found within 30 days of purchase and claim is filed within 90 days of date of purchase.||Navy Federal More Rewards American Express® Card|
|Wells Fargo||$250 per claim, up to $1,000 per year||Applies to eligible items within 60 days of date of purchase.||Wells Fargo Visa Signature® Card|
Amalgamated Bank of Chicago price protection
Amalgamated Bank of Chicago (ABOC) offers Mastercard price protection if an eligible purchase is advertised for less in print or online within 60 days of purchase. The benefit covers the difference in price of up to $250 per item, with a maximum of four claims per year. The following ABOC card currently offers price protection:
Chase price protection
If a card purchase made in the U.S. is advertised for less in print or online within 90 days, eligible Chase cardholders can be reimbursed for the difference of up to $500 per item and up to $2,500 per year. For advertisements of cash only, close-out, liquidation and going out of business sales, you can be reimbursed up to $50 per item, up to $150 per year.
Chase currently offers price protection for the following credit cards:
- World of Hyatt Credit Card
- United Club℠ Business Card
Earn up to 60,000 Bonus Points - Earn 30,000 Bonus Points after you spend $3,000 on purchases in your first 3 months from account opening. Plus, up to 30,000 More Bonus Points by earning 2 Bonus Points total per $1 spent in the first 6 months from account opening on purchases that normally earn 1 Bonus Point, on up to $15,000 spent.
Earn up to 9 points total per $1 spent at Hyatt - 4 Bonus Points per $1 when you use your card at Hyatt hotels & 5 Base Points per $1 from Hyatt as a World of Hyatt member
No Foreign Transaction Fee
- Earn 30,000 Bonus Points after you spend $3,000 on purchases in your first 3 months from account opening. Plus, up to 30,000 More Bonus Points by earning 2 Bonus Points total per $1 spent in the first 6 months from account opening on purchases that normally earn 1 Bonus Point, on up to $15,000 spent
- Enjoy complimentary World of Hyatt Discoverist status for as long as your account is open.
- Get 1 free night each year after your Cardmember anniversary at any Category 1-4 Hyatt hotel or resort
- Receive 5 tier qualifying night credits towards status after account opening, and each year after that for as long as your account is open
- Earn an extra free night at any Category 1-4 Hyatt hotel if you spend $15,000 in a calendar year
- Earn 2 qualifying night credits towards tier status every time you spend $5,000 on your card
- Earn up to 9 points total for Hyatt stays – 4 Bonus Points per $1 spent at Hyatt hotels & 5 Base Points per $1 from Hyatt as a World of Hyatt member
- Earn 2 Bonus Points per $1 spent at restaurants, on airline tickets purchased directly from the airlines, on local transit and commuting and on fitness club and gym memberships
See additional details for World of Hyatt Credit Card
Navy Federal Credit Union price protection
Navy Federal Credit Union refers to its price protection benefit as a “Best Value Guarantee.”
If you find an eligible item advertised in print (i.e., newspaper, magazine, periodical, journal or store flyer) at a lower price within 30 days of purchase, you can be reimbursed for the difference (of $10 or more). Refunds are limited to up to $250 per item and up to $1,000 per year, and must be requested within 90 days of purchase.
Wells Fargo price protection
Eligible Wells Fargo cardholders can be reimbursed for the difference if they see an eligible item available for less in another retail store’s printed advertisement within 60 days of purchase — up to $250 per item and up to $1,000 per year.
To qualify for the refund, you must charge either a portion or the entire purchase price of the item to your eligible credit card (you will only be reimbursed for the amount charged to your card account or the program limit).
The following Wells Fargo credit card currently offers price protection:
What items are excluded from price protection?
Beyond maximum coverage amounts per item and per year, price protection sets exclusions on what types of items qualify for reimbursements.
For example, you won’t receive a refund if there’s a price drop on a flight you purchased or if a gallon of milk is cheaper at another store. But you may receive reimbursement for clothing or furniture that decreases in price.
Common items that do not qualify for price protection include:
- Living plants
- Motorized vehicles (cars, boats or motorcycles) and their attached parts (including tires)
- Tickets of any kind (airline, sporting event, concert or lottery)
- Travel arrangements of any kind (hotels, vacations rentals or car rentals)
- Jewelry, art, collectible, one-of-a-kind, custom-built and limited edition items
- Items purchased for resale, rental, professional or commercial use
- Any items purchased from an auction
- Items advertised as limited quantity, going out-of-business sales, close-out sales, discontinued, flea markets or liquidation sales (Note, Chase covers these items, up to $50 per claim, up to $150 per year, but does not cover advertisements labeled “Black Friday,” “Cyber Monday,” or “Green Monday”)
- Services and additional costs (installation charges, warranties or memberships)
- Firearms or ammunition
- Cellphone service agreements and cell phone contracts
- Manufacturer and/or merchant rebates
- Traveler’s checks, cash, tickets, credit or debit cards and any other negotiable instruments
- Items purchased outside of the U.S.
- Items that were previously owned, sold “as is,” and/or refurbished
In addition to excluded items, certain price changes don’t qualify for reimbursement, such as:
- Differences in price due to sales tax, storage, shipping, handling, postage, transportation and delivery.
- Differences in price due to foreign exchange rates or fluctuation in foreign exchange rates.
- Printed advertisements or nonauction internet advertisements that display pricing lower than your purchased item due to rebates, special offerings, bonuses, free items/giveaways, manufacturer’s coupons or special financing.
Also keep in mind, to qualify for price protection reimbursement, the item must be purchased entirely (or partially, depending on the issuer) on an eligible credit card or by making the purchase by redeeming rewards from an eligible card.
How to file a price protection claim
Price protection claims can be filed by submitting a claim form online, calling the payment network that provides the benefit, such as Mastercard or mailing a claim form.
When filing a claim, you’ll need the following items:
- The printed advertisement (or a print out from the non-auction internet site) showing the date of the advertisement, the retailer name, the product (advertisement must verify same manufacturer and model number) and sale price.
- Itemized receipt showing that the item was purchased using the eligible credit card.
- A copy of the credit card billing statement showing the purchased item.
Use the following contact information to file a claim with your credit card issuer:
- Amalgamated Bank of Chicago: Call 1-800-627-8372, or visit mycardbenefits.com.
- Chase: Call 1-877-631-0920, or visit eclaimsline.com.
- Navy Federal Credit Union: Call 1-866-643-6873 in the U.S. or 312-935-9241 collect worldwide.
- Wells Fargo: Call 1-800-553-7520 in the U.S. or 1-303-967-1096 collect worldwide, or visit cardbenefitservices.com.
Other ways to save on purchases
Although many issuers no longer offer price protection, some do provide tools to help shoppers find the lowest available prices on items.
For example, Capital One Shopping (formerly Wikibuy) scans thousands of merchants online for price drops, coupons codes and more. Capital One Shopping is free and available to anyone who signs up – even if you aren’t a Capital One account holder.
Some issuers also provide special discounts or cashback offers when you purchase items through their shopping portals.
For example, eligible Citi cardmembers can earn bonus cash back from more than 950 retailers through the Citi Bonus Cash Center.
Amex Offers, on the other hand, lets card members add offers from a variety of merchants to their American Express card. When the cardholder uses their card to shop at those merchants, they can receive discounts in the form of statement credits or earn additional rewards on those purchases.
The information related to the ABOC Platinum Rewards Mastercard® Credit Card has been independently collected by CompareCards and has not been reviewed or provided by the issuer of this card prior to publication.